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FAQs
HyperDrive Thunderbolt docks are similar to traditional USB-C docking stations that extend the connectivity of a computer, but work with Thunderbolt ports instead of other ports like USB-A. The benefits are higher data transfer speeds and support for high resolution displays, making it perfect for those who want to Go Beyond normal dock connectivity.
It’s important to consider factors such as compatibility, port selection, power delivery, and the number of extended monitors. Not all Thunderbolt docks are created the same. For the ultimate Thunderbolt 4 docking station experience, we’d recommend the HyperDrive Thunderbolt 4 Dock which provides 11 essential ports that can meet any creative professional’s needs.
Yes. USB-C docking stationslike the HyperDrive Thunderbolt 4 Dock (capable of 40Gbps data transfer speeds) are able to daisy chain to other USB-C docking stations through one of their 4 downstream ports. Simply plug your next docking stations into the last one and you can exponentially expand your device’s connectivity.
Yes. Thunderbolt docks are backwards compatible with non-Thunderbolt devices such as USB devices and displays. However, you won’t be able to access all of the benefits of Thunderbolt. Benefits like 40Gbps data transfer speeds or 96W passthrough power delivery available with the HyperDrive Thunderbolt 4 Dock.
Here are a few steps you can take to troubleshoot your Thunderbolt dock:
1. Check to make sure that all connections are properly plugged in and there’s nothing inside of your ports that may be blocking a connection.
2. Ensure all of your drivers and firmware are up to date.
3. Double check to your Thunderbolt dock is compatible with the device you’re connecting it to.
4. Restart your device.
5. Contact HYPER support for further help troubleshooting.