#1 Docking Station Brand in the U.S.A*

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Free Shipping on US Orders $40+

#1 Docking Station Brand in the U.S.A*

Shop Now

Free Shipping on US Orders $40+

Shipping

We offer free shipping on orders over $40 within the United States.

We offer FedEx / USPS shipping on International orders shipped outside the United States. In-stock orders placed before 3pm (US Pacific Time) are generally shipped the same day.

Return Policy

If you are not satisfied with your purchase, you can return your item(s) for a refund within 30 days of delivery.

Please return your items with all included accessories in the original packaging. We reserve the right to deduct the refund amount or reject the return if any of the items, accessories, or packaging are missing. 

Please email support@hypershop.com to obtain a Return Merchandise Authorization (RMA) number. Without a valid RMA number, packages will be rejected and returned to the sender. Returns must be postmarked within 14 days of receiving an RMA number.

Shipping fees are not refundable. Shipping fees, import duties, taxes, and other associated fees for International orders are not refundable. 

Attn: HYPER Returns (Include RMA#)
930 Auburn Ct, 
Fremont, CA 94538
United States

Warranty

Most products purchased from Hypershop.com have a 2-year
manufacturer warranty. The warranty begins upon the receipt of the item. If the
product is purchased from a third party, the warranty starts from the date of
purchase.

A copy of the original sales receipt from HyperShop.com or
a Hyper authorized seller must be provided to receive warranty service.
Warranties do not cover products obtained from secondary marketplace, auctions,
classified ads, or non-authorized 3rd party sellers (e.g. eBay, OfferUp,
Facebook Marketplace, Craigslist, etc.).

Warranty covers defects in materials used under normal use and
workmanship of the product to its hardware specifications. Normal wear and
tear, accidental damage, misuse are not covered.

RMAs must be postmarked
within 14 days 
of receiving the RMA. Special consideration
may be considered for unique cases, but this exception cannot be longer than a
month.

With exception to DOA (Defective on Arrival) items, the customer
is responsible for shipping the warranty products back for replacement or
service.

To obtain a Return Merchandise Authorization (RMA) number, please
email support@hypershop.com.
Without a valid RMA number, packages will be rejected and returned to the
sender.

Replacements under the manufacturer's warranty will be in
like-new condition and may be refurbished. Replacements will either retain the
original warranty from the initial purchase or have a 60-day warranty,
whichever is longer.

 

FOR POWER PRODUCTS:

1 YEAR LIMITED WARRANTY

UK AND EU CUSTOMERS: 2 YEAR LIMITED WARRANTY OR AS REQUIRED BY LOCAL LAWS.

PORTUGAL AND SPAIN CUSTOMERS: 3 YEARS LIMITED WARRANTY OR AS REQUIRED BY LOCAL
LAWS.

Hyper product warranty does not cover any device or product that is not
manufactured by Hyper (including, but not limited to, laptops, smartphones,
devices, or any other product that may be used in connection with the Hyper
product). Hyper Limited Warranty provided is subject to any rights and remedies
the purchaser may have under local laws. Australian customers: For complete warranty
details, see warranty statement enclosed.

 

FOR HUBS AND MOST OTHER PRODUCTS:

 

2 YEARS LIMITED WARRANTY

PORTUGAL AND SPAIN CUSTOMERS: 3 YEARS LIMITED WARRANTY OR AS REQUIRED BY LOCAL
LAWS.

Hyper product warranty does not cover any device or product that is not
manufactured by Hyper (including, but not limited to, laptops, smartphones,
devices, or any other product that may be used in connection with the Hyper
product). Hyper Limited Warranty provided is subject to any rights and remedies
the purchaser may have under local laws. Australian customers: For complete
warranty details, see warranty statement enclosed.

2-Year Limited Warranty applies to applicable products purchased on or after January 1, 2022

Have a question?

Find answers to your questions, join our community and submit issue requests.

SEARCH OUR KNOWLEDGE BASE

Create Support Ticket

SUBMIT A REQUEST

Need more help?

We are located at 930 Auburn Ct, Fremont CA, 94538. Our offices are open Mon-Fri 9am-6pm US Pacific time.

Email us at support@hypershop.com or call us at +1.408.737.7878 (Toll-free +1.888.202.1888)


Please note the main office will be closed on Monday January 3rd, 2022, and will resume regular hours on Tuesday January 4th, 2022.

CONTACT US FORM