Shipping

We offer FREE shipping for all orders shipped within USA, with no minimum purchase required. We offer FedEx/USPS shipping for International orders shipped outside the USA. In-stock orders placed before 3pm (US Pacific Time) are generally shipped the same day.

Return Policy

If you are not satisfied with your purchase, you can return your item(s) for a refund within 30 days of delivery.

Please return your items with all included accessories in the original packaging. We reserve the right to deduct the refund amount or reject the return if any of the items, accessories, or packaging are missing. 

Please email support@hypershop.com to obtain a Return Merchandise Authorization (RMA) number. Without a valid RMA number, packages will be rejected and returned to the sender. Returns must be postmarked within 14 days of receiving an RMA number.

Shipping fees are not refundable. Shipping fees, import duties, taxes, and other associated fees for International orders are not refundable. 

Attn: HYPER Returns (Include RMA#)
930 Auburn Ct, 
Fremont, CA 94538
United States

Warranty

All products purchased from Hypershop.com have a 1-year manufacturer warranty. The warranty begins upon the receipt of the item. If the product is purchased from a third party, the warranty starts from the date of purchase.

A copy of the original sales receipt from HyperShop.com or a Hyper authorized seller must be provided to receive warranty service. Warranties do not cover products obtained from secondary marketplace, auctions, classified ads, or non-authorized 3rd party sellers (e.g. eBay, OfferUp, Facebook Marketplace, Craigslist, etc.).

Warranty covers defects in materials used under normal use and workmanship of the product to its hardware specifications. Normal wear and tear, accidental damage, misuse are not covered.

RMAs must be postmarked within 14 days of receiving the RMA. Special consideration may be considered for unique cases, but this exception cannot be longer than a month.

With exception to DOA (Defective on Arrival) items, the customer is responsible for shipping the warranty products back for replacement or service.

To obtain a Return Merchandise Authorization (RMA) number, please email support@hypershop.com. Without a valid RMA number, packages will be rejected and returned to the sender.

Replacements under the manufacturer's warranty will be in like-new condition and may be refurbished. Replacements will either retain the original warranty from the initial purchase or have a 60-day warranty, whichever is longer.

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Need more help?

We are located at 930 Auburn Ct, Fremont CA, 94538. Our offices are open Mon-Fri 9am-6pm US Pacific time.

Email us at support@hypershop.com or call us at +1.408.737.7878 (Toll-free +1.888.202.1888)

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