Booted up CloudFTP and have this error display on the LED screen Error-0, Hardware -1.
Please contact support@hypershop.com for the RMA number to have the unit sent in for replacement. |
Can CloudFTP / iUSBPort support the Nook Tablet and Tablet HD+?
Yes, it does. By downloading and using the Maxthon Browser, it allows either downloading of files or streaming of video files |
Can CloudFTP be used in an area where the iPad has no access to a signal (wifi or 3G)?
Yes it is possible to use your CloudFTP where there is no (wifi or 3g signal)
To be able to do this you must operate your CloudFTP in Ad Hoc mode.
For example, an USB storage device is attache |
Can I charge CloudFTP in Australia?
Yes you can recharge the CloudFTP device with the Australia-zoned USB charger. |
Can i connect a usb media card reader, such as one that reads SD cards or Compact Flash cards?
Yes, that is possible. |
Can I print a file from iUSBPort / CloudFTP on iPad to networked printer?
Yes you can. With the installation of airprint software on computer, such as Printopia which enable airprint feature on networked printer, plus the iUSBPort (CloudFTP) device is joined to the same net |
Can I use Cloud FTP to store/use iPad apps on a Hard Drive?
I afraid it does not work that way, as the iOS application has to be stored in the iPad, there is sort of limited user protection in controlled by the Apps store and iOS.
To free up space on your i |
Can the CloudFTP work with the Seagate 3TB GoFlex USB3.0 hard disk?
Unfortunately, there is a compatible issue that the Seagate drive is not being detected by CloudFTP. We do not have a solution at this moment. |
Can you connect a Sound Box to the CloudFTP?
The CloudFTP supports USB mass storage devices, a sound box is not considered as an USB storage device. |
CloudFTP cannot join existing network?
Please check the wifi channel in the Router, CloudFTP supports channel 1 to 11 only. |
CloudFTP device has WifiFail message when turned on.
Please contact support@hypershop.com for replacement, the unit experiences a defective WIFI chip. |
Does CloudFTP connect with Xbox 360?
We have tested on the PlayStation 3, playing music and photos are fine, but playing video file is not smooth.
So I assume the Xbox console will have the similar issue. |
Does CloudFTP have DNLA server built in?
It means it supports the DLNA. User can stream video from the CloudFTP on the big screen TV with DLNA build-in. |
Does CloudFTP support 1TB USB hard disk?
Yes, it does. But, the firmware version must be v23. If not, please download the firmware version 23 and update it.
After it is downloaded, unzip the file and must rename the file to "WD7START.SEF |
Does CloudFTP's wifi work globally? eg. Singapore
Yes, the CloudFTP does work in the Wifi Network in Singapore and world wide. |
Does my device need to be right next to the CloudFTP
From our experience, the best reception is within 10 feet in between the iDevices and CloudFTP. |
Does the CloudFTP work with a FAT32 Western Digital 300GB hard drive?
yes, the CloudFTP does support the FAT32 format hard disk. |
Does the CloudFTP work with an USB hub?
Yes, it does support a USB hub. Technically, it should able to support up to 8 USB flash drives, we have tested 6 USB flash drives at once and had no issues. |
How to stream movies from iUSBport to Nexus 7?
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How do I find the firmware version installed on my CloudFTP?
In the CloudFTP web app, tap on the Setting icon (at the bottom left corner ) As you can see the firmware version is listed |
